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Technical Support Information

In case you haven't found the answers to you problem in this User Manual, you may always get qualified help from our Support Team representatives by sending email to support@gaviri.com

Technical support is available 7 days a week. We make every attempt to respond to your request within 1 hour but a lot of our customers are pleased to find out that we are responding within a few minutes.

While sending you request, please, provide us with complete information about your problem:

  • Portable device name and vendor ID (in case you have installed Gaviri PocketSearch® to it)
  • Operating system you are using
  • Order number (if you are registered user)
  • Description of the problem (as much details as possible so we can duplicate the problem)
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